Workplace Investigation Specialists

Committed to finding the truth and leading change to improve workplace cultures

What is a Workplace Investigation?

A workplace investigation is a process usually commenced by a complaint against an employee in the workplace.

It is a procedurally fair process undertaken to collect facts and evidence to make an objective determination, on a balance of probabilities, as to whether the allegations raised against an employee are, in fact, true.

At the conclusion of a workplace investigation, the relevant decision-maker will make a final decision on what action should be taken against an employee, based on the factual findings identified during the investigation.

10 reasons why you should engage Delta Workplace Solutions to conduct your Workplace Investigation

1. As an employer, you have a general duty to protect the health and safety of your employees in the workplace, including the health and wellbeing of the employee subject to the investigation.

2. The allegations are serious and/or involve senior employees of your organisation.

3. No matter how serious the allegations are, seniority of employees involved in the complaint, or size of your organisation, the investigation must be conducted impartially, fairly and in accordance with the principles of natural justice. If the complaint under investigation cannot be internally investigated objectively, engaging Delta Workplace Solutions will conduct the investigation in accordance with the principles of natural justice to avoid the consequences of a flawed investigation.

4. There may be a resourcing issue in relation to the availability and suitably skilled investigators, or your organisation simply does not have the time to conduct an investigation.

5. Engaging Delta Workplace Solutions to conduct the investigation may provide all participants in the investigation process with a greater level of confidence in the process and outcome, including the knowledge that there is additional confidentiality attached to the investigation.

6. Engaging Delta Workplace Solutions instead of an internal investigator to conduct the investigation will assist with rebuilding trust and morale with your employees, and will allow your organisation to focus resources on implementing better practices towards reviving a positive workplace culture.

7. There is a potential or actual conflict of interest.

8. There are specific workplace policies, contractual, legal or regulatory obligations that requires your organisation to engage an external investigation agency.

9. The investigation process, outcome and findings are to be reported to an external entity that has an interest in the investigation, or subject to external scrutiny or intense media interest.

10. The investigation process, outcome and findings are relevant to court proceedings where employees are seeking relief as a result of the workplace misconduct or wrongdoing.

Why Investigate?

Workplaces are not immune from experiencing employee disputes and misconduct, no matter how serious the conduct is.

This conduct can interrupt an organisation's fundamental obligation to provide a safe working environment for it's employees, which may lead to poor organisational culture and reputational damage.

It is therefore important for organisations to protect their interests by identifying and remedying employee wrongdoing.

Workplace investigations play an important role in resolving disputes in the workplace, and to identify areas of change to create and maintain acceptable workplace standards and healthy organisational cultures.

Learn more about Delta Workplace Solutions and our expertise in conducting workplace investigations to suit your business needs.

Connect with us

Connect with us today to find out more about workplace investigations and how we can help your organisation transition through workplace disputes and improve organisational cultures.